Shipping Policy

Last Updated: August 16, 2026

---

1. Shipping Methods & Costs

• Orders under $70 - $12
• Orders over $70 (Standard method only to lower 48 US states) - FREE Ground
• Note: These times do NOT include 1-2 business day processing time.

---

2. Processing Time (Before Shipment)

Standard: 1-2 business days

• Orders placed Mon-Fri before 2 PM EST: Usually ships the same day
• Orders placed Fri after 2 PM or on weekends: Ship Monday
• Dropship inventory: 3-5 additional business days (we notify you immediately)

---

3. TOTAL DELIVERY TIME = PROCESSING + SHIPPING

Example: Order Monday 10 AM with Standard Shipping = 1-2 days processing + 3-4 days shipping = 4-6 business days total.

---

4. SHIPPING TIMES ARE ESTIMATES ONLY

We are NOT responsible for delays caused by:

• Carrier delays (USPS, UPS, FedEx)
• Weather or natural disasters
• Holidays
• Rural areas or address issues
• Carrier misroutes

---

5. Eligible Addresses

We ship to: US residential, commercial, apartments (with unit number)

We do NOT ship to: PO Boxes, international, incomplete addresses

Address changes: Contact us WITHIN 1 HOUR of ordering. After processing begins, we cannot change addresses.

---

6. Tracking

Tracking number sent within 24 hours of shipment via email. Track on USPS.com, UPS.com, or FedEx.com.

---

7. Lost or Damaged Packages

Report within 5 days of expected delivery:

Email: sales@waywardgear.com
Phone: (919) 480-3672

Include order number, tracking number, and photos (if damaged). We will file a carrier claim and reship or refund.

---

8. No Hidden Fees

Price at checkout = final price. Includes carrier fee, packaging, handling, and tracking.

NOT included: Customs duties, signature fees, address correction charges

---

9. Contact

Wayward Gear a DBA of Cary Packaging Depot, LLC
102 Amberglow Place, Cary, NC 27513, USA
Phone: (919) 480-3672
Email: sales@waywardgear.com
Response time: Within 24 business hours

Last Updated: August 16, 2026